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NEW! Call us on SKYPE for free!:
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(c) 2003 Nigel Bray
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| Why choose The Sensory Company? |
There are lots of reasons for choosing The Sensory Company,
from our vast experience and understanding of your needs, to our superb service
and large range of innovative products. We have listed below a few
reasons why we think you would be best served by us.
But don't just take our word for it! - Click
HERE to
also see what our customers think.
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You are dealing directly with a leading manufacturer......
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The Sensory Company is not just
another distributor of products for people with learning disabilities. We
actually design and manufacture 95% of the products we sell.
Dealing directly with the manufacturer gives you piece of mind, and enables
us tight control over quality of our products. If things do go
wrong, you can rest assured that we have the power and resources to
act quickly and efficiently, because we are not reliant upon any other third
party manufacturers. Without doubt, it would be much cheaper
to import items from the far east, but trying to explain a problem to
someone speaking broken English from an electronics company in China isn't
our idea of fun! Nor does it bring a speedy, successful conclusion to any
problems that may arise. The few items we don't manufacture are carefully
selected for their quality, reliability and safeness.
We try hard to get it right first time.....
We try hard to get things right first time. If for some reason we don't
achieve this, we won't add insult to injury by taking weeks to sort it
out. We analyse and learn from our mistakes so hopefully they won't happen
again.
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All products we manufacture have an unbeatable 2 year warranty (UK & IoM only).....
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We are so confident about the outstanding quality of the
products we manufacture, that we offer an unbeatable free 2 year
warranty on them. All our products meet or exceed stringent CE regulations
and are marked accordingly.
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All our products are designed specifically to achieve results.....
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Years of specialist experience and feedback from our valued
customers, carers and other professionals goes into every product we
manufacture. Our installations and products have been OFSTED (UK
government, educational inspection body) inspected on numerous
occasions and had fantastic reviews time after time.
How do we achieve this? Easy.... all our products are designed specifically for
the needs of the user, as well as their ease of use, by our team of highly
qualified engineers at our research facility on the beautiful Isle of Man, UK.
This is quite different from some companies, who have
historically chosen products meant for other markets (mainly disco lighting
products), placed an 'education' tag on them and sold
them at inflated prices. More often than not, these products
are difficult to use and achieving good results is extremely hard.
The carer gets frustrated and gives up.... another £500 worth of equipment
gathering dust in the cupboard.
Our founder has devoted his working life to improving the
standards....
Our founder, Nigel Bray, an electrical /
electronic, software, and learning disabilities expert, used to supply many
of the companies who are now our competitors, with specifically designed
products, prior to The Sensory Company's launch. It was obvious that some companies were failing
their customers with lack of back up service and products not specifically designed for the purpose.
The only way to do a job properly
is do it yourself! Consequently The Sensory Company was born
and has continued to gain more and
more friends worldwide ever since.
We are pioneers....
We invest much time and money in the research & development of tools
for learning disabilities. We are the inventors of DST, The
Sensory Theatre as well as the worlds first ever "Talking" Bubble
Tube, Infinity Panel, and DST Magic Talking Cube amongst lots of
other pioneering products. The DST Magic Cube was immediately
awarded 'Best New Product' at it's launch at the LIW
exhibition, Birmingham, UK in 1998. It even amazed the (late) Queen Mother
in summer 2000, during her visit to the Disabled Living Foundation,
London, UK. Since then, imitations of these products have inevitably appeared
in competitors catalogues - so we're obviously doing something right! They may
look like our products but don't be fooled, they are not. DST is patented and
so is available only from us or our approved worldwide distributors. If you
think someone else's products will give the same benefits as ours,
please ring us before you commit, and we'll explain (and even show you)
the huge differences.
We really do take pride in the service and products we provide.
We pack them full of relevant features, whilst also keeping
a keen eye on pricing.
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Free product demonstration at your site (UK, Isle of Man and Hong Kong).....
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You wouldn't buy a car without driving it, nor should you have to buy any of our
products without seeing their huge benefits first hand, in your
surroundings. The demonstrations can also incorporate your own pupils
/ patients so you can see the benefits immediately.
Our sensory advisors have many years experience. They will convey
ideas, and invest as much time with you as is needed to
achieve a superb and desired result. We don't use 'hard sell'
tactics. We never have, never will and have never needed to. The products
literally sell themselves because of the benefits they provide.
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Free Design and Quotation Service.....
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We have a team of highly skilled, very experienced
designers who will liaise with you and your appointed sales contact, to glean
the exact result you desire. Using their knowledge, imagination and
the latest computer 3D design techniques, they will bring
your ideas to life, showing you exactly how your finished area will look and
the benefits it will bring to the users.
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Superb Customer Service, Training and After Sales Support.....
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You, the customer are our most important asset and we go to
great lengths to ensure that you receive 100% from us. Why not call
us for a list of our ever expanding satisfied customers. Please
feel free to contact any of them for information about us, the service we
have provided them and the huge benefits they have gained from our
equipment. Or why not arrange a visit, and see first hand why
customers trust The Sensory Company year after year.
All our installations come with a free training session to ensure you get the
maximum benefit from the equipment, and we offer various service contracts
to ensure your new investment is kept in tip top condition, well
after the 2 year warranty has expired.
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We invest in our staff....
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No matter how great our products, we
certainly would not continue to be as successful as we are if it wasn't
for our extremely dedicated team of highly skilled staff. Investing time
and training in them gives them the confidence and the ability to get things
right first time and give you, the customer, a first class service. Every
member of our team feels proud to be a crucial part of a winning force.
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Well hopefully you now know enough about us and our serious attitude towards
learning disabilities to give us a try. If you require further information,
or want to visit one of our existing installations, please do not hesitate
to contact us on +44 (0) 845 838 22 33
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